Terms & Conditions
The main points of how we handle your information and what we're entitled to do to keep the service safe. This is a summary of our policy, not a substitute for legal advice — [PLACEHOLDER: full terms to be finalized with legal counsel before launch].
Your information
If you ask us to, we'll remove your basic personal information — name, phone number, and email — from our databases. The one exception: while we're still actively working with you (an open or recent transfer, an ongoing arrangement), we're legally required to keep that information for as long as that relationship continues.
Anti-money laundering & fraud checks
If a transaction looks unusual or suspicious, we're legally required to ask you for more information about where the funds came from. This isn't optional on our end — it's how we (and you) stay protected against money laundering and scams. We'll ask directly and explain what we need.
Right to refuse service
We can decline to process a transfer if our background checks and the evidence available to us indicate the money is intended to help or commit a crime of any kind.
Legal action & frozen funds
We reserve the right to pursue legal action against any client who endangers our staff or the operation of the company. In such cases, if that client has already sent money into our accounts, we're entitled to freeze those funds until the related investigation is concluded.
Governing law
[PLACEHOLDER: governing jurisdiction and applicable law to be confirmed.]
Questions
If anything here is unclear, contact us — we're happy to explain any of this in plain terms before you send anything.